Shipping policy

Shipping Policy

Order Processing

• All orders are processed and dispatched within 48 hours of purchase (business days only, excluding weekends and public holidays).
• If an item is on back order, we will notify you via email with an estimated dispatch date.

Shipping Rates & Delivery Times

• Shipping rates are automatically calculated at checkout based on your order weight, size, and delivery location.
• Estimated delivery times will be provided at checkout, but may vary depending on courier and destination.

Tracking

• Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.

Delays

• While we aim to ship on time, please note that shipping delays can occasionally occur due to courier issues or high-demand periods. If this happens, we will keep you updated.

Redirection

• Orders redirected after dispatch are not covered for loss or non-delivery.

Contact Us

• If you have further questions, please connect with us via email at info@kimshinycards.com.